Out-of-hours special patient notes

In 2011, an out-of-hours service in central London reviewed its system for special patient notes (SPNs) - a main mechanism to communicate valuable information about patients to the clinicians who cover two-thirds of the week when day-time general practices are closed. This revealed that: * half of f...

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Veröffentlicht in:London journal of primary care 2013-05, Vol.5 (2), p.126-129
Hauptverfasser: Holt, Victoria, Bernstein, Dan, Jones, Adam, Millington-Sanders, Catherine, Ormerod, Georgina
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container_end_page 129
container_issue 2
container_start_page 126
container_title London journal of primary care
container_volume 5
creator Holt, Victoria
Bernstein, Dan
Jones, Adam
Millington-Sanders, Catherine
Ormerod, Georgina
description In 2011, an out-of-hours service in central London reviewed its system for special patient notes (SPNs) - a main mechanism to communicate valuable information about patients to the clinicians who cover two-thirds of the week when day-time general practices are closed. This revealed that: * half of frequent callers did not have an SPN. * about half of existing SPNs were out of date * day-time general practitioners (GPs) respond well to requests by out-of-hours doctors to provide an SPN * providing SPNs was low on the list of priorities of day-time GPs who were too busy reacting to everyday problems.
doi_str_mv 10.1080/17571472.2013.11493398
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source Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals; PubMed Central
subjects unscheduled care
vulnerable patients
whole-system communication
title Out-of-hours special patient notes
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