The contribution of quality management to an organisation's digital transformation: a qualitative study

Embarking on the digital transformation journey has become vital in order to pursue competitive differentiation in a fast-changing business environment. Digital transformation involves leveraging modern digital technologies to radically transform products and services, processes and people and impro...

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Veröffentlicht in:	Total quality management & business excellence 2019-09, Vol.30 (sup1), p.S17-S34
Hauptverfasser:	Ponsignon, Frédéric, Kleinhans, Stéphane, Bressolles, Grégory
Format:	Artikel
Sprache:	eng
Schlagworte:	brainwriting digital transformation Humanities and Social Sciences Qualitative research Quality management road map
Online-Zugang:	Volltext
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