The epistemological basis for quality management

Researchers have observed that Quality Management (QM) is often inconsistently implemented in practice because of a lack of understanding of the main QM concepts. This article uses a multi-paradigm analysis involving systemic, pragmatic, and constructivist perspectives to show that the QM theory can...

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Veröffentlicht in:	Total quality management & business excellence 2016-07, Vol.27 (7-8), p.944-962
Hauptverfasser:	Barouch, Gilles, Ponsignon, Frédéric
Format:	Artikel
Sprache:	eng
Schlagworte:	constructivism Epistemology paradigm pragmatism Quality management systems thinking
Online-Zugang:	Volltext
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