Development and Validation of the Business Process Automation Maturity Model: Results of the Delphi Study

Realizing the full potential of automation requires not only the selection of technologies but also arranging the complex implementation environment. At the same time, managers lack verified tools facilitating automation evolution and fostering benefit realization. With the research purpose to outli...

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Veröffentlicht in:	Information systems management 2023-04, Vol.40 (2), p.169-185
Hauptverfasser:	Martinek-Jaguszewska, Klaudia, Rogowski, Waldemar
Format:	Artikel
Sprache:	eng
Schlagworte:	Automation Business process automation Business process management Delphi method industry 4.0 IT strategic management maturity model
Online-Zugang:	Volltext
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