Trustworthiness and the Adoption of Business Analytics

The satisfaction managers have in their business analytics is related to their perceived usefulness of it as an IT (Information Technology). However, their belief in the trustworthiness of the business analytics team contributes to both the level of analytics they utilize and their satisfaction with...

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Veröffentlicht in:Information systems management 2021-07, Vol.38 (3), p.185-199
Hauptverfasser: Nacarelli, Victoria, Gefen, David
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creator Nacarelli, Victoria
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description The satisfaction managers have in their business analytics is related to their perceived usefulness of it as an IT (Information Technology). However, their belief in the trustworthiness of the business analytics team contributes to both the level of analytics they utilize and their satisfaction with it. Both trustworthiness and perceived usefulness increased with better information quality, but information quality did not increase the level of business analytics analysis.
doi_str_mv 10.1080/10580530.2021.1881661
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subjects Analytics
Business analytics
Information technology
Mathematical analysis
Technology Acceptance Model (TAM)
Trust
Trustworthiness
title Trustworthiness and the Adoption of Business Analytics
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