Determinants of consumers' intention to participate in automobile recalls for environmental defects: using an extended theory of planned behavior

Consumers' participation in automobile recalls for environmental defects (ARED) can enhance the recall's completion rate, reduce vehicle exhaust emissions, and improve air quality. This study investigates consumers' intention to participate in ARED on the basis of the theory of planne...

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Veröffentlicht in:Journal of environmental planning and management 2023-08, Vol.66 (10), p.2151-2170
Hauptverfasser: Huang, Hong, Wei, Jiuchang, Yang, Ruiju
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container_title Journal of environmental planning and management
container_volume 66
creator Huang, Hong
Wei, Jiuchang
Yang, Ruiju
description Consumers' participation in automobile recalls for environmental defects (ARED) can enhance the recall's completion rate, reduce vehicle exhaust emissions, and improve air quality. This study investigates consumers' intention to participate in ARED on the basis of the theory of planned behavior (TPB) and extends it by adding the constructs of perceived environmental benefits, personal benefits, and personal costs. A total of 628 respondents participated in the online questionnaire survey, and a structural equation model was adopted to analyze the collected data. Results show that perceived behavioral control and positive attitude toward participating in ARED positively affect consumers' participation intention. Attitude is mainly explained by perceived environmental benefits, whereas subjective norm is mainly explained by perceived environmental and personal benefits. On the basis of these results, we provide some implications to motivate consumers to participate in ARED.
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source PAIS Index; Taylor & Francis Journals Complete
subjects Air quality
Attitudes
automobile recall for environmental defects
Automobiles
Benefits
Consumer behavior
Consumers
Defects
Emissions
Motor cars
Motor vehicles
Multivariate statistical analysis
Participation
Perceived control
perceived environmental benefit
perceived personal benefit
perceived personal cost
Respondents
Structural equation modeling
Theory of planned behavior
Vehicle emissions
title Determinants of consumers' intention to participate in automobile recalls for environmental defects: using an extended theory of planned behavior
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