Knowledge retention in ERP implementations: the context of UK SMEs

Knowledge retention (k-retention) is vital for various enterprise resource planning (ERP) implementations in small and medium-sized enterprises (SMEs), though it is a highly demanding and challenging task. The aim of this paper is to investigate different types of approaches to k-retention and facto...

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Veröffentlicht in:	Production planning & control 2019-09, Vol.30 (10-12), p.1032-1047
Hauptverfasser:	Jayawickrama, Uchitha, Liu, Shaofeng, Hudson Smith, Melanie, Akhtar, Pervaiz, Al Bashir, Mamoon
Format:	Artikel
Sprache:	eng
Schlagworte:	Business process management EKR framework Enterprise resource planning ERP implementation knowledge management knowledge retention Organizational aspects Project management Retention Small & medium sized enterprises-SME UK SMEs
Online-Zugang:	Volltext
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