Reference Desks in Public Libraries: What Happens and What To Know
With staffing and funding shortages and rapidly changing expectations from patrons, what is actually happening at the reference desk in today's libraries? Understanding the needs today's reference librarians face can be useful in developing ways to support those needs. Asking them to make...
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| Veröffentlicht in: | The Reference librarian 2014-07, Vol.55 (3), p.196-211 |
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| container_title | The Reference librarian |
| container_volume | 55 |
| creator | Wilkins Jordan, Mary |
| description | With staffing and funding shortages and rapidly changing expectations from patrons, what is actually happening at the reference desk in today's libraries? Understanding the needs today's reference librarians face can be useful in developing ways to support those needs. Asking them to make some predictions on the future of public library reference work gives Library and Information Science (LIS) students, and libraries preparing for the future, a valuable look at the expertise provided by experience. This understanding will help make some realistic decisions about reference staffing and service needs and provide some guidance for those aspiring to careers in public library reference. |
| doi_str_mv | 10.1080/02763877.2014.910742 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 0276-3877 |
| ispartof | The Reference librarian, 2014-07, Vol.55 (3), p.196-211 |
| issn | 0276-3877 1541-1117 |
| language | eng |
| recordid | cdi_crossref_primary_10_1080_02763877_2014_910742 |
| source | EBSCOhost Education Source |
| subjects | Competencies customer service Exact sciences and technology Funding Future developments future of reference Information and communication sciences Information science. Documentation Librarians Library and information science Library and information science. General aspects library users Public libraries reference librarians Reference services reference skills Sciences and techniques of general use User needs Workforce planning |
| title | Reference Desks in Public Libraries: What Happens and What To Know |
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