Adolescent-friendly health services in primary healthcare facilities in Malaysia and its correlation with adolescent satisfaction level
A cross-sectional study through clinic assessment and adolescent satisfaction survey was conducted in a Malaysian state to determine the proportion of clinics that provided adolescent-friendly health services, identify the crucial criteria for the provision of adolescent-friendly health services and...
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| Veröffentlicht in: | International journal of adolescence and youth 2020-12, Vol.25 (1), p.551-561 |
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| container_title | International journal of adolescence and youth |
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| creator | Awang, Hafizuddin Ab Rahman, Azriani Sukeri, Surianti Hashim, Noran Nik Abdul Rashid, Nik Rubiah |
| description | A cross-sectional study through clinic assessment and adolescent satisfaction survey was conducted in a Malaysian state to determine the proportion of clinics that provided adolescent-friendly health services, identify the crucial criteria for the provision of adolescent-friendly health services and determine the correlation of adolescent-friendliness level with the satisfaction level of adolescents. Out of 85 clinics, only 35.3% (95%CI: 0.25, 0.46) can be regarded as adolescent-friendly clinics. Large clinics showed significantly [F(2,84) = 13.82, p < 0.001] higher mean score than smaller clinics. Adolescent-friendly clinics had significantly (p < 0.05) higher mean score in 11 of 12 criteria of best practices than conventional clinics. Adolescents were more satisfied with the health services provided by adolescent-friendly clinics than conventional clinics (p < 0.05). There is a significantly (p < 0.05) strong correlation between clinic assessment score and adolescent satisfaction level (r = 0.643). This study provides important insight for the Ministry of Health to strengthen the provision of adolescent-friendly health services in Malaysia. |
| doi_str_mv | 10.1080/02673843.2019.1685556 |
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Out of 85 clinics, only 35.3% (95%CI: 0.25, 0.46) can be regarded as adolescent-friendly clinics. Large clinics showed significantly [F(2,84) = 13.82, p < 0.001] higher mean score than smaller clinics. Adolescent-friendly clinics had significantly (p < 0.05) higher mean score in 11 of 12 criteria of best practices than conventional clinics. Adolescents were more satisfied with the health services provided by adolescent-friendly clinics than conventional clinics (p < 0.05). There is a significantly (p < 0.05) strong correlation between clinic assessment score and adolescent satisfaction level (r = 0.643). This study provides important insight for the Ministry of Health to strengthen the provision of adolescent-friendly health services in Malaysia.</description><identifier>ISSN: 0267-3843</identifier><identifier>EISSN: 2164-4527</identifier><identifier>DOI: 10.1080/02673843.2019.1685556</identifier><language>eng</language><publisher>Abingdon: Routledge</publisher><subject>adolescent satisfaction ; adolescent-friendly health services ; Adolescents ; Assessment ; Best practice ; best practices ; Clinics ; Cross-sectional studies ; Health services ; Kindness ; Malaysia ; Primary care ; Satisfaction ; Teenagers</subject><ispartof>International journal of adolescence and youth, 2020-12, Vol.25 (1), p.551-561</ispartof><rights>2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. 2020</rights><rights>2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. 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| subjects | adolescent satisfaction adolescent-friendly health services Adolescents Assessment Best practice best practices Clinics Cross-sectional studies Health services Kindness Malaysia Primary care Satisfaction Teenagers |
| title | Adolescent-friendly health services in primary healthcare facilities in Malaysia and its correlation with adolescent satisfaction level |
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