Reviving calm technology in the e-tourism context

Tourism industry practitioners should understand the controversial nature of the information and communication technology (ICT) proliferation to ensure that ICT solutions do not consume too much of consumer attention, thus jeopardising enjoyment of tourism services. The concept of calm technology or...

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Veröffentlicht in:	The Service industries journal 2019-04, Vol.39 (5-6), p.343-360
Hauptverfasser:	Stankov, Uglješa, Filimonau, Viachaslau
Format:	Artikel
Sprache:	eng
Schlagworte:	Calm technology destination management information and communication technology supply chain Supply chains Tourism tourism industry 供应链 信息与通信技术 平静技术 旅游业 目的地管理
Online-Zugang:	Volltext
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