Distributed cognition in aviation operations: a gate-to-gate study with implications for distributed crewing

The network analysis method, Event Analysis of Systemic Teamwork (EAST), was used to examine routine aviation operations from multiple perspectives from six key areas (i.e. Dispatch, ATC, ATM, Maintenance, Loading, and the Cockpit). Data was collected over a five-day observational field trial at an...

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Veröffentlicht in:Ergonomics 2019-02, Vol.62 (2), p.138-155
Hauptverfasser: Stanton, Neville A., Plant, Katherine L., Revell, Kirsten M. A., Griffin, Thomas G. C., Moffat, Scott, Stanton, Maggie
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container_end_page 155
container_issue 2
container_start_page 138
container_title Ergonomics
container_volume 62
creator Stanton, Neville A.
Plant, Katherine L.
Revell, Kirsten M. A.
Griffin, Thomas G. C.
Moffat, Scott
Stanton, Maggie
description The network analysis method, Event Analysis of Systemic Teamwork (EAST), was used to examine routine aviation operations from multiple perspectives from six key areas (i.e. Dispatch, ATC, ATM, Maintenance, Loading, and the Cockpit). Data was collected over a five-day observational field trial at an international air cargo operator. Researchers recorded the activities of agents operating within the six key areas over three outbound and two inbound flights. Three networks (i.e. social, information and task) were created for four key phases of flight: (i) pre-flight checks and engines start (ii) taxi, take-off and assent, (iii) descent, landing and taxi, and (iv) park and shut down. The networks represent a 'work audit' of short-haul cargo operations, which enabled a detailed understanding of the interactions and connections within the current system. Implications for the future of distributed crewing concepts are discussed. Practitioner Summary: An analysis of the aviation system was undertaken using the amalgamated data from three outbound and two inbound flights. These analyses show the social, information and task interactions for cargo operations. This has been used to specify requirements for future distributed crewing options.
doi_str_mv 10.1080/00140139.2018.1520917
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source MEDLINE; Taylor & Francis:Master (3349 titles)
subjects Adult
Air cargo
Air traffic management
Airports
Aviation
Aviation - methods
Cargo aircraft
Cockpits
Cognition
distributed cognition
EAST method
Female
Flight
Humans
Landing behavior
Male
Network analysis
networks
Operations Research
Pilots - psychology
Shutdowns
Social organization
Space life sciences
System of systems
Task Performance and Analysis
Workforce - organization & administration
title Distributed cognition in aviation operations: a gate-to-gate study with implications for distributed crewing
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