Call first, pay later: stimulating debtors to contact their creditors improves debt collection in the context of financial scarcity

Debtors were stimulated to contact their creditors to negotiate a repayment plan. Contacting creditors was important because debtors were unlikely to repay the debt immediately and upon contacting, debtors could agree on a repayment plan to repay the debt in the long run. Using insights from scarcit...

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Veröffentlicht in:	Behavioural Public Policy 2025-01, Vol.9 (1), p.88-105
Hauptverfasser:	Dewies, Malte, Schop-Etman, Astrid, Merkelbach, Inge, Rohde, Kirsten I. M., Denktaş, Semiha
Format:	Artikel
Sprache:	eng
Schlagworte:	Collaboration Debt Liquidity Response rates
Online-Zugang:	Volltext
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