What managers believe as important while recruitment in fast food industry within Norway: A case study of Burger King and McDonalds

It is true that recruitment and selection of employees is expensive but less expensive than the cost of hiring a wrong person and it better to ‘‘be economical with truth’’. This paper investigates factors, that managers believe as important while recruitment in fast food industry within Norway. The main objective of this paper is to find out that how restaurant managers recruit and on what basis they select from potential candidates. We want to interrogate the methods of recruitment and selection because employee turnover is very high in this industry. This study is a based on a qualitative research and interview guide has been used as a tool. All related data has been collected from restaurant managers with fast food restaurants in Norway. Semi structured interviews were conducted with 11 restaurant managers. The findings indicated that recruitment and selection is very challenging and dynamic in fast food industry. Because restaurant managers are responsible for human resource management for their restaurants and off course they are not specialized personals for this. Same fast food chains are using different measure for recruitment and selection. Only those recruitments methods are in practice which are save cost. There is very less use of rational thinking and more use of intuition. Keywords: Recruitment and Selection, Fast Food Industry, Human Resource Management.