The Effects of Transformational Leadership and Emotional Intelligence of Managers on Organizational Citizenship Behaviors of Employees

In today’s turbulent environment, organizations needed leaders who were not only emotionally intelligent but those who had ability to imbibe such values in their followers that were helpful both for service climate and followers themselves. Existing literature suggested that Transformational Leadership (TL) and leader’s Emotional Intelligence (EI) were likely to enhance Organizational Citizenship Behavior (OCB) in followers and significant predictors of OCBs. The purpose of this study was to examine the effects of TL and EI of managers on the dimensions of OCB employees display in manufacturing industry. A survey questionnaire was used to collect data from a sample of 60 dyads of employees and their supervisors (i.e., 120 respondents) in one large manufacturing company. SPSS was used for analyzing the data. In this study, separate regression analyses were conducted to examine the effects of TL and EI of managers on the dimensions of OCB. The results indicated that EI of managers had significant positive effects on OCB dimensions of altruism, courtesy, conscientiousness, and civic virtue, but TL had no effects on the dimensions of OCB.