Analysis of Influence of Quality of Service and Quality of Products on Loyalty of Members with Member Satisfaction as Intervening Variable in Loan and Save Cooperative Nasari Branch Office of Medan

The purpose of this study is to provide proposed actions or steps to solve problems related to service quality and product quality to increase the loyalty of KSP members Nasari Medan branch with member satisfaction as intervening variable. The type of research used in this study is correlational res...

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Veröffentlicht in:Academic journal of economic studies 2018, Vol.4 (3), p.106-121
Hauptverfasser: Marbun, April Sabdi, Sinulingga, Sukaria, Iskandarini, A
Format: Artikel
Sprache:eng
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