Pricipiile care guvernează obligaţia de informare în dreptul consumului

The law of consumption is the field where it is very naturally fulfilled the obligation of information, because the technician must enlighten the layman. The consumer and the professional, the couple who are the basis of the law of consumption, are in antinomy. Consumers are in a weak position vis-à-vis professionals, because of their economic and cognitive vulnerability. This is why the law of consumption has multiplied the legal obligations of information which are incumbent on the professional. Unfortunately, matter has no unity and coherence. However, three authorizing principles can be distinguished, whose mission is contractual rebalancing: the principle of completeness, which imposes exhaustive information; the principle of intelligibility, which requires the professional to provide clear and understandable information; the principle of loyalty, which requires the professional to transmit correct information. These three rules are intended to put the layperson at the level of knowledge of the professional to treat on a level playing field.