Service quality in the banking system. The case of Tirana Bank

The work environment is constantly changing thus it is a prerequisite for businesses to effectively adapt themselves to increase productivity. Various performance reports have shown that the approach how a bank operates drives its path toward growth or degradation. The purpose of this research is to...

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Veröffentlicht in:ECONOMICUS 2022, Vol.21 (1), p.91-99
Hauptverfasser: Çabiri Mijo, Ketrina, Salaj, Xhorxhina
Format: Artikel
Sprache:eng
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