Quality Services and Experiences in Hospitality and Tourism

This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings. It discusses the perspectives of both providers and recipients of quality services across a wide spectrum of hospitality and tourism sectors.

Bibliographische Detailangaben

Hauptverfasser:	Cai, Liping A, Alaedini, Pooya
Format:	Buch
Sprache:	eng
Schlagworte:	Customer services Dienstleistungsqualität Event-Marketing Gastgewerbe Hospitality industry Tourism Tourismus Tourismuswirtschaft Urlaubsverhalten Welt
Online-Zugang:	Volltext
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