Psychological Metrics for Dialog System Evaluation

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present five interpretable metrics from established psych...

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Hauptverfasser: Giorgi, Salvatore, Havaldar, Shreya, Ahmed, Farhan, Akhtar, Zuhaib, Vaidya, Shalaka, Pan, Gary, Ungar, Lyle H, Schwartz, H. Andrew, Sedoc, Joao
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Sprache:eng
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