Gated Mechanism Enhanced Multi-Task Learning for Dialog Routing

Currently, human-bot symbiosis dialog systems, e.g., pre- and after-sales in E-commerce, are ubiquitous, and the dialog routing component is essential to improve the overall efficiency, reduce human resource cost, and enhance user experience. Although most existing methods can fulfil this requiremen...

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Bibliographische Detailangaben

Hauptverfasser:	Huang, Ziming, Jiang, Zhuoxuan, Wang, Ke, Li, Juntao, Feng, Shanshan, Mao, Xian-Ling
Format:	Artikel
Sprache:	eng
Schlagworte:	Computer Science - Computation and Language
Online-Zugang:	Volltext bestellen
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