Effect of emotions and personalisation on cancer website reuse intentions
The effect of emotions and personalisation on continuance use intentions in online health services is underexplored. Accordingly, we propose a research model for examining the impact of emotion- and personalisation-based factors on cancer website reuse intentions. We conducted a study using a real-w...
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| creator | Hadzidedic, Suncica Cristea, Alexandra I Watson, Derrick G |
| description | The effect of emotions and personalisation on continuance use intentions in
online health services is underexplored. Accordingly, we propose a research
model for examining the impact of emotion- and personalisation-based factors on
cancer website reuse intentions. We conducted a study using a real-world NGO
cancer-support website, which was evaluated by 98 participants via an online
questionnaire. Model relations were estimated using the PLS-SEM method. Our
findings indicated that pre-use emotions did not significantly influence
perceived personalisation. However, satisfaction with personalisation, and
perceived usefulness mediated by satisfaction, increased reuse intentions. In
addition, post-use positive emotions potentially influenced reuse intentions.
Our paper, therefore, illustrates the applicability of theory regarding
continuance use intentions to cancer-support websites and highlights the
importance of personalisation for these purposes. |
| doi_str_mv | 10.48550/arxiv.2301.00886 |
| format | Article |
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online health services is underexplored. Accordingly, we propose a research
model for examining the impact of emotion- and personalisation-based factors on
cancer website reuse intentions. We conducted a study using a real-world NGO
cancer-support website, which was evaluated by 98 participants via an online
questionnaire. Model relations were estimated using the PLS-SEM method. Our
findings indicated that pre-use emotions did not significantly influence
perceived personalisation. However, satisfaction with personalisation, and
perceived usefulness mediated by satisfaction, increased reuse intentions. In
addition, post-use positive emotions potentially influenced reuse intentions.
Our paper, therefore, illustrates the applicability of theory regarding
continuance use intentions to cancer-support websites and highlights the
importance of personalisation for these purposes.</description><identifier>DOI: 10.48550/arxiv.2301.00886</identifier><language>eng</language><subject>Computer Science - Human-Computer Interaction</subject><creationdate>2023-01</creationdate><rights>http://creativecommons.org/licenses/by/4.0</rights><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>228,230,776,881</link.rule.ids><linktorsrc>$$Uhttps://arxiv.org/abs/2301.00886$$EView_record_in_Cornell_University$$FView_record_in_$$GCornell_University$$Hfree_for_read</linktorsrc><backlink>$$Uhttps://doi.org/10.48550/arXiv.2301.00886$$DView paper in arXiv$$Hfree_for_read</backlink></links><search><creatorcontrib>Hadzidedic, Suncica</creatorcontrib><creatorcontrib>Cristea, Alexandra I</creatorcontrib><creatorcontrib>Watson, Derrick G</creatorcontrib><title>Effect of emotions and personalisation on cancer website reuse intentions</title><description>The effect of emotions and personalisation on continuance use intentions in
online health services is underexplored. Accordingly, we propose a research
model for examining the impact of emotion- and personalisation-based factors on
cancer website reuse intentions. We conducted a study using a real-world NGO
cancer-support website, which was evaluated by 98 participants via an online
questionnaire. Model relations were estimated using the PLS-SEM method. Our
findings indicated that pre-use emotions did not significantly influence
perceived personalisation. However, satisfaction with personalisation, and
perceived usefulness mediated by satisfaction, increased reuse intentions. In
addition, post-use positive emotions potentially influenced reuse intentions.
Our paper, therefore, illustrates the applicability of theory regarding
continuance use intentions to cancer-support websites and highlights the
importance of personalisation for these purposes.</description><subject>Computer Science - Human-Computer Interaction</subject><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2023</creationdate><recordtype>article</recordtype><sourceid>GOX</sourceid><recordid>eNotj81qwzAQhHXJoSR5gJ6qF7C7siVZPpaQJoFAL7mbtbwLgkQOkvv39k2cwsDAwAzzCfGsoNTOGHjF9BO-yqoGVQI4Z5_EYctMfpIjS7qMUxhjlhgHeaWUx4jnkPEeyps8Rk9JflOfw0Qy0WcmGeJEca6txILxnGn970txet-eNvvi-LE7bN6OBdrGFqRb65tat5XyvUNN3NsGlMKmd1BpQofW0eAV3G61hr1xHmFgBuXZgK6X4uUxO7N01xQumH67O1M3M9V_gU5Ibw</recordid><startdate>20230102</startdate><enddate>20230102</enddate><creator>Hadzidedic, Suncica</creator><creator>Cristea, Alexandra I</creator><creator>Watson, Derrick G</creator><scope>AKY</scope><scope>GOX</scope></search><sort><creationdate>20230102</creationdate><title>Effect of emotions and personalisation on cancer website reuse intentions</title><author>Hadzidedic, Suncica ; Cristea, Alexandra I ; Watson, Derrick G</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-a676-e496c734921cb8a4efb67011a7b8024ea8a68edc10fec95fc58ca0dff01cf5043</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2023</creationdate><topic>Computer Science - Human-Computer Interaction</topic><toplevel>online_resources</toplevel><creatorcontrib>Hadzidedic, Suncica</creatorcontrib><creatorcontrib>Cristea, Alexandra I</creatorcontrib><creatorcontrib>Watson, Derrick G</creatorcontrib><collection>arXiv Computer Science</collection><collection>arXiv.org</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Hadzidedic, Suncica</au><au>Cristea, Alexandra I</au><au>Watson, Derrick G</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Effect of emotions and personalisation on cancer website reuse intentions</atitle><date>2023-01-02</date><risdate>2023</risdate><abstract>The effect of emotions and personalisation on continuance use intentions in
online health services is underexplored. Accordingly, we propose a research
model for examining the impact of emotion- and personalisation-based factors on
cancer website reuse intentions. We conducted a study using a real-world NGO
cancer-support website, which was evaluated by 98 participants via an online
questionnaire. Model relations were estimated using the PLS-SEM method. Our
findings indicated that pre-use emotions did not significantly influence
perceived personalisation. However, satisfaction with personalisation, and
perceived usefulness mediated by satisfaction, increased reuse intentions. In
addition, post-use positive emotions potentially influenced reuse intentions.
Our paper, therefore, illustrates the applicability of theory regarding
continuance use intentions to cancer-support websites and highlights the
importance of personalisation for these purposes.</abstract><doi>10.48550/arxiv.2301.00886</doi><oa>free_for_read</oa></addata></record> |
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| subjects | Computer Science - Human-Computer Interaction |
| title | Effect of emotions and personalisation on cancer website reuse intentions |
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