The Informational Role of Online Recommendations: Evidence from a Field Experiment

We conduct a field experiment on a movie-recommendation platform to investigate whether and how online recommendations influence consumption choices. Using a within-subjects design, our experiment measures the causal effect of recommendations on consumption and decomposes the relative importance of...

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Hauptverfasser: Aridor, Guy, Goncalves, Duarte, Kluver, Daniel, Kong, Ruoyan, Konstan, Joseph
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creator Aridor, Guy
Goncalves, Duarte
Kluver, Daniel
Kong, Ruoyan
Konstan, Joseph
description We conduct a field experiment on a movie-recommendation platform to investigate whether and how online recommendations influence consumption choices. Using a within-subjects design, our experiment measures the causal effect of recommendations on consumption and decomposes the relative importance of two economic mechanisms: expanding consumers' consideration sets and providing information about their idiosyncratic match value. We find that the informational component exerts a stronger influence - recommendations shape consumer beliefs, which in turn drive consumption, particularly among less experienced consumers. Our findings and experimental design provide valuable insights for the economic evaluation and optimisation of online recommendation systems.
doi_str_mv 10.48550/arxiv.2211.14219
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subjects Computer Science - Computers and Society
Computer Science - Information Retrieval
Quantitative Finance - Economics
title The Informational Role of Online Recommendations: Evidence from a Field Experiment
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