Characterizing User Behaviors in Open-Source Software User Forums: An Empirical Study

User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these forums, in particular, the challenges that hinder their con...

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Veröffentlicht in:	arXiv.org 2022-04
Hauptverfasser:	Hellman, Jazlyn, Chen, Jiahao, Uddin, Md Sami, Cheng, Jinghui, Guo, Jin L C
Format:	Artikel
Sprache:	eng
Schlagworte:	Community participation Computer Science - Human-Computer Interaction Computer Science - Software Engineering Empirical analysis Open source software Software User behavior
Online-Zugang:	Volltext
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