"Get a Free Item Pack with Every Activation!" -- Do Incentives Increase the Adoption Rates of Two-Factor Authentication?
Account security is an ongoing issue in practice. Two-Factor Authentication (2FA) is a mechanism which could help mitigate this problem, however adoption is not very high in most domains. Online gaming has adopted an interesting approach to drive adoption: Games offer small rewards such as visual mo...
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| creator | Busse, Karoline Amft, Sabrina Hecker, Daniel von Zezschwitz, Emanuel |
| description | Account security is an ongoing issue in practice. Two-Factor Authentication
(2FA) is a mechanism which could help mitigate this problem, however adoption
is not very high in most domains. Online gaming has adopted an interesting
approach to drive adoption: Games offer small rewards such as visual
modifications to the player's avatar's appearance, if players utilize 2FA. In
this paper, we evaluate the effectiveness of these incentives and investigate
how they can be applied to non-gaming contexts. We conducted two surveys, one
recruiting gamers and one recruiting from a general population. In addition, we
conducted three focus group interviews to evaluate various incentive designs
for both, the gaming context and the non-gaming context. We found that visual
modifications, which are the most popular type of gaming-related incentives,
are not as popular in non-gaming contexts. However, our design explorations
indicate that well-chosen incentives have the potential to lead to more users
adopting 2FA, even outside of the gaming context. |
| doi_str_mv | 10.48550/arxiv.1910.07269 |
| format | Article |
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(2FA) is a mechanism which could help mitigate this problem, however adoption
is not very high in most domains. Online gaming has adopted an interesting
approach to drive adoption: Games offer small rewards such as visual
modifications to the player's avatar's appearance, if players utilize 2FA. In
this paper, we evaluate the effectiveness of these incentives and investigate
how they can be applied to non-gaming contexts. We conducted two surveys, one
recruiting gamers and one recruiting from a general population. In addition, we
conducted three focus group interviews to evaluate various incentive designs
for both, the gaming context and the non-gaming context. We found that visual
modifications, which are the most popular type of gaming-related incentives,
are not as popular in non-gaming contexts. However, our design explorations
indicate that well-chosen incentives have the potential to lead to more users
adopting 2FA, even outside of the gaming context.</description><identifier>DOI: 10.48550/arxiv.1910.07269</identifier><language>eng</language><subject>Computer Science - Cryptography and Security ; Computer Science - Human-Computer Interaction</subject><creationdate>2019-10</creationdate><rights>http://creativecommons.org/licenses/by/4.0</rights><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>228,230,776,881</link.rule.ids><linktorsrc>$$Uhttps://arxiv.org/abs/1910.07269$$EView_record_in_Cornell_University$$FView_record_in_$$GCornell_University$$Hfree_for_read</linktorsrc><backlink>$$Uhttps://doi.org/10.48550/arXiv.1910.07269$$DView paper in arXiv$$Hfree_for_read</backlink></links><search><creatorcontrib>Busse, Karoline</creatorcontrib><creatorcontrib>Amft, Sabrina</creatorcontrib><creatorcontrib>Hecker, Daniel</creatorcontrib><creatorcontrib>von Zezschwitz, Emanuel</creatorcontrib><title>"Get a Free Item Pack with Every Activation!" -- Do Incentives Increase the Adoption Rates of Two-Factor Authentication?</title><description>Account security is an ongoing issue in practice. Two-Factor Authentication
(2FA) is a mechanism which could help mitigate this problem, however adoption
is not very high in most domains. Online gaming has adopted an interesting
approach to drive adoption: Games offer small rewards such as visual
modifications to the player's avatar's appearance, if players utilize 2FA. In
this paper, we evaluate the effectiveness of these incentives and investigate
how they can be applied to non-gaming contexts. We conducted two surveys, one
recruiting gamers and one recruiting from a general population. In addition, we
conducted three focus group interviews to evaluate various incentive designs
for both, the gaming context and the non-gaming context. We found that visual
modifications, which are the most popular type of gaming-related incentives,
are not as popular in non-gaming contexts. However, our design explorations
indicate that well-chosen incentives have the potential to lead to more users
adopting 2FA, even outside of the gaming context.</description><subject>Computer Science - Cryptography and Security</subject><subject>Computer Science - Human-Computer Interaction</subject><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2019</creationdate><recordtype>article</recordtype><sourceid>GOX</sourceid><recordid>eNotUMFOg0AU3IsHU_0ATz57p-4Cu7AnQ2qpJE00hjt5LG9Toi3NstL27wX0NC_zZiaZYexB8FWcSsmf0V3aYSX0SPAkVPqWXZZb8oCQOyIoPB3gA80XnFu_h81A7gqZ8e2Avu2OT0sIAnjtoDgaOo4s9dPpCHsCvyfImu40CeET_fjrLJTnLsjR-M5B9jNKRpeZs17u2I3F757u_3HBynxTrt-C3fu2WGe7AFWiAynIRimvNU9jLWVSY80jZUlJa5M4NJhEkjgJ08SNsEanRlsKSVnVSBLIowV7_Iudq1cn1x7QXatpgmqeIPoF6nxWgA</recordid><startdate>20191016</startdate><enddate>20191016</enddate><creator>Busse, Karoline</creator><creator>Amft, Sabrina</creator><creator>Hecker, Daniel</creator><creator>von Zezschwitz, Emanuel</creator><scope>AKY</scope><scope>GOX</scope></search><sort><creationdate>20191016</creationdate><title>"Get a Free Item Pack with Every Activation!" -- Do Incentives Increase the Adoption Rates of Two-Factor Authentication?</title><author>Busse, Karoline ; Amft, Sabrina ; Hecker, Daniel ; von Zezschwitz, Emanuel</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-a679-51ef380b90849557bab036fe65ff742ca735e0e1cd4d1fc98c9fe2e6f6d5e1a03</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2019</creationdate><topic>Computer Science - Cryptography and Security</topic><topic>Computer Science - Human-Computer Interaction</topic><toplevel>online_resources</toplevel><creatorcontrib>Busse, Karoline</creatorcontrib><creatorcontrib>Amft, Sabrina</creatorcontrib><creatorcontrib>Hecker, Daniel</creatorcontrib><creatorcontrib>von Zezschwitz, Emanuel</creatorcontrib><collection>arXiv Computer Science</collection><collection>arXiv.org</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Busse, Karoline</au><au>Amft, Sabrina</au><au>Hecker, Daniel</au><au>von Zezschwitz, Emanuel</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>"Get a Free Item Pack with Every Activation!" -- Do Incentives Increase the Adoption Rates of Two-Factor Authentication?</atitle><date>2019-10-16</date><risdate>2019</risdate><abstract>Account security is an ongoing issue in practice. Two-Factor Authentication
(2FA) is a mechanism which could help mitigate this problem, however adoption
is not very high in most domains. Online gaming has adopted an interesting
approach to drive adoption: Games offer small rewards such as visual
modifications to the player's avatar's appearance, if players utilize 2FA. In
this paper, we evaluate the effectiveness of these incentives and investigate
how they can be applied to non-gaming contexts. We conducted two surveys, one
recruiting gamers and one recruiting from a general population. In addition, we
conducted three focus group interviews to evaluate various incentive designs
for both, the gaming context and the non-gaming context. We found that visual
modifications, which are the most popular type of gaming-related incentives,
are not as popular in non-gaming contexts. However, our design explorations
indicate that well-chosen incentives have the potential to lead to more users
adopting 2FA, even outside of the gaming context.</abstract><doi>10.48550/arxiv.1910.07269</doi><oa>free_for_read</oa></addata></record> |
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| subjects | Computer Science - Cryptography and Security Computer Science - Human-Computer Interaction |
| title | "Get a Free Item Pack with Every Activation!" -- Do Incentives Increase the Adoption Rates of Two-Factor Authentication? |
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