An experimental study of how missing employee empathy in failed service interactions affects empathetic customers' ewom-giving behaviour von Abend, Neele Inken, de Juan Vigaray, María D, Nuszbaum, Mandy

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Student satisfaction: Examining capacity development and environmental factors in higher education institutions von De-Juan-Vigaray, María D., Ledesma-Chaves, Pablo, González-Gascón, Elena, Gil-Cordero, Eloy

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Acculturation, shopping acculturation, and shopping motives of International Residential Tourists von De-Juan-Vigaray, María D., Garau-Vadell, Joan B., Sesé, Albert

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Retailing, Consumers, and Territory: Trends of an Incipient Circular Model von De-Juan-Vigaray, María D., Seguí, Ana I. Espinosa

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International residential tourist shopping styles: A study of British and German citizens in Spain von Garau-Vadell, Joan B., De-Juan-Vigaray, María D.

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Encouraging Undergraduate Marketing Students to Reflect on Critical Thinking and the Digital Gender Divide von González-Gascón, Elena, De-Juan-Vigaray, María D.

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Social commerce: Is interpersonal trust formation similar between U.S.A. and Spain? von Qin, Li, De-Juan-Vigaray, María D.

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The Role of Business Model Innovation in the IT Services Sector: A Comprehensive Mapping Review von Metzner, Stephanie, De-Juan-Vigaray, María Dolores

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Responsible marketing and consumption: a teaching experience based on challenges and sustainability as cross-cutting themes von De-Juan-Vigaray, María D, González-Gascón, Elena

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The acculturation of international residential tourists and their shopping behaviours von De Juan-Vigaray, María D., Sarabia-Sánchez, Francisco J., Garau-Vadell, Joan B.

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Using values and shopping styles to identify fashion apparel segments von Sarabia-Sanchez, Francisco J, De Juan Vigaray, Maria D, Hota, Monali

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Children as actors of tomorrow’s hypermarket experience von De-Juan-Vigaray, Maria D, Hota, Monali

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Defining bank branch trade areas for optimal distribution networks in mergers and acquisitions von Lafuente, José, De-Juan-Vigaray, María D., Labajo, Victoria

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WEBSITE MATURITY ANALYSIS: APPLIED TO HOTEL CHAINS von Padilla-Piernas, Juana María, Parra-Meroño, María Concepción, Beltrán-Bueno, Miguel Ángel, De-Juan-Vigaray, Maria D

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ANÁLISIS DEL GRADO DE MADUREZ DE SITIOS WEBS: APLICACIÓN A LAS CADENAS HOTELERAS von Padilla Piernas, Juana María, Parra Meroño, María Concepción, Beltrán Bueno, Miguel Ángel, De-Juan-Vigaray, María D.

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Understanding sales enablement in complex B2B companies: Uncovering similarities and differences in a cross-functional and multi-level case study von Lauzi, Fabian, Westphal, Jörg, Rangarajan, Deva, Schaefers, Tobias, Parra-Merono, Maria C., De-Juan-Vigaray, Maria D.

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Multiculturalidad, interculturalidad y desarrollo personal en el EEES von Parra Meroño, María Concepción, De-Juan-Vigaray, María D, Beltrán Bueno, Miguel Ángel

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Los espacios del lujo. El caso de estudio de Goethestrasse en Frankfurtrankfurt von Ana Espinosa Seguí, María D. De Juan Vigaray

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MULTICULTURALIDAD, INTERCULTURALIDAD Y DESARROLLO PERSONAL EN EL EEES von De-Juan-Vigaray, María D, Meroño, Ma Concepción Parra, Bueno, Miguel Ángel Beltrán

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Las estrategias de marketing medioambiental de las empresas españolas von De-Juan-Vigaray, María D, Rivera Camino, Jaime

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