Practices to Foster Physician Presence and Connection With Patients in the Clinical Encounter von Zulman, Donna M, Haverfield, Marie C, Shaw, Jonathan G, Brown-Johnson, Cati G, Schwartz, Rachel, Tierney, Aaron A, Zionts, Dani L, Safaeinili, Nadia, Fischer, Meredith, Thadaney Israni, Sonoo, Asch, Steven M, Verghese, Abraham

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Can Patient–Provider Interpersonal Interventions Achieve the Quadruple Aim of Healthcare? A Systematic Review von Haverfield, Marie C., Tierney, Aaron, Schwartz, Rachel, Bass, Michelle B., Brown-Johnson, Cati, Zionts, Dani L., Safaeinili, Nadia, Fischer, Meredith, Shaw, Jonathan G., Thadaney, Sonoo, Piccininni, Gabriella, Lorenz, Karl A., Asch, Steven M., Verghese, Abraham, Zulman, Donna M.

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What is clinician presence? A qualitative interview study comparing physician and non-physician insights about practices of human connection von Brown-Johnson, Cati, Schwartz, Rachel, Maitra, Amrapali, Haverfield, Marie C, Tierney, Aaron, Shaw, Jonathan G, Zionts, Dani L, Safaeinili, Nadia, Thadaney Israni, Sonoo, Verghese, Abraham, Zulman, Donna M

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Beyond satisfaction scores: exploring emotionally adverse patient experiences von Holdsworth, Laura M, Zionts, Dani L, De Sola-Smith, Karen Marie, Valentine, Melissa, Winget, Marcy D, Asch, Steven M

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Care teams misunderstand what most upsets patients about their care von Conner, Alana L., Podtschaske, Beatrice V., Mazza, Mary Carol, Zionts, Dani L., Malcolm, Elizabeth J., Thomson, Carey C., Singer, Sara J., Milstein, Arnold

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Effectiveness of a Lay Navigation Program in an Academic Cancer Center von Winget, Marcy, Holdsworth, Laura, Wang, Suwei, Veruttipong, Darlene, Zionts, Dani, Rosenthal, Eben L., Asch, Steven M.

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Negotiating Lay and Clinical Issues: Implementing a Lay Navigation Program in Cancer Care von Holdsworth, Laura M., Zionts, Dani, Wang, Suwei, Veruttipong, Darlene, Brown-Johnson, Cati, Asch, Steven M., Rosenthal, Eben L., Winget, Marcy

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