A data mining approach for segmentation-based importance-performance analysis (SOM–BPNN–IPA): a new framework for developing customer retention strategies von Hosseini, Seyed Yaghoub, Ziaei Bideh, Alireza

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Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual) von Hosseini, Seyed Yaghoub, Zadeh, Manijeh Bahreini, Bideh, Alireza Ziaei

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Investigating the effect of green innovation dimensions on firm performance: the study in tile and ceramic industry in Yazd province von Ali Morovati sharifabadi, Mahsa Namakshenas Jahromi, Alireza Ziaei Bideh

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Presenting a Model to Explain Employee Based Brand Equity in Commercial Insurance Companies of Yazd Province von Seyed Yaghoub Hossainee, Seyed Abbas Mousavi, Alireza Ziaei Bideh

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Presenting a Model to Explain Employees Based Brand Equity in Commercial Insurance Companies of Yazd Province von Seyed Yaghoub Hosseini, Seyed Abbas Musavi, Alireza Ziaei Bideh

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Importance-Performance Analysis of Service Attributes based on Customers Segmentation with a Data Mining Approach: a Study in the Mobile Telecommunication Market in Yazd Province von Seyed Yaghoub Hosseini, Manijeh Bahrainizadeh, Alireza Ziaei Bideh

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