Customers who misbehave: Identifying restaurant guests “acting out” via asymmetric case models von Chaouali, Walid, Hammami, Samiha Mjahed, Cristóvão Veríssimo, José Manuel, Harris, Lloyd C., El-Manstrly, Dahlia, Woodside, Arch G.

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The Relationship between Strategic Orientation, Service Innovation, and Performance in Hotels in Angola von Serafim, Gerdina Handa, Cristóvão Veríssimo, José Manuel

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Tourism destination brand Dimensions: An exploratory approach von Veríssimo, José Manuel Cristóvão, Tiago, Maria Teresa Borges, Tiago, Flávio Gomes, Jardim, João Sérgio

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Enablers and restrictors of mobile banking app use: A fuzzy set qualitative comparative analysis (fsQCA) von Verissimo, Jose Manuel Cristovao

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Digital marketing and social media: Why bother? von Tiago, Maria Teresa Pinheiro Melo Borges, Veríssimo, José Manuel Cristóvão

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Organizational capabilities and SSCM: a bibliographic review and cluster analysis von Orioli, Felipe Porphirio, Veríssimo, José Manuel Cristóvão

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The journey of culture and social responsibility and its relationship with organizational performance: pathway and perspectives von Alexandre dos Reis, Cristovão Veríssimo, José Manuel

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Usage intensity of mobile medical apps: A tale of two methods von Veríssimo, José Manuel Cristóvão

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Perspectives of organizational culture in the Brazilian oil, gas and biofuels companies von Reis, Alexandre Dos, Veríssimo, José Manuel Cristovão

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From fans to buyers: antecedents of sponsor's products purchase intention von Silva, Alfredo, Veríssimo, José Manuel Cristóvão

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A bibliometric review and content analysis of research trends in sensory marketing von Antunes, Inês Filipa Saraiva, Veríssimo, José Manuel Cristóvão

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Airport experience assessment based on Skytrax online ratings and importance-performance analysis: a segmentation approach von Brochado, Ana, Veríssimo, José Manuel Cristóvão, Lupu, Cristina

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