Emotional Intelligence and Internal Marketing as Determinants of Job Satisfaction and Satisfaction with Life among Portuguese Professionals von Serafim, Ana, Veloso, Cláudia Miranda, Rivera-Navarro, Jesús, Sousa, Bruno

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Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization von Veloso, Cláudia Miranda, Sousa, Bruno, Au-Yong-Oliveira, Manuel, Walter, Cicero Eduardo

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Academic Tourism and Transport Services: Student Perceptions from a Social Responsibility Perspective von Veloso, Cláudia Miranda, Walter, Cícero Eduardo, Sousa, Bruno, Au-Yong-Oliveira, Manuel, Santos, Vasco, Valeri, Marco

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The role of endomarketing in human capital management: a study applied to the Minho Urban Quadrilateral von Fernandes, Patrícia Micaela, Bruno Barbosa Sousa, Cláudia Miranda Veloso, Valeri, Marco

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Managerial Practices and (Post) Pandemic Consumption of Private Labels: Online and Offline Retail Perspective in a Portuguese Context von Pinto, Juliana Pires, Veloso, Cláudia Miranda, Sousa, Bruno Barbosa, Valeri, Marco, Walter, Cicero Eduardo, Lopes, Eunice

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A Methodology for the Identification and Assessment of the Conditions for the Practice of Outdoor and Sport Tourism-Related Activities: The Case of Northern Portugal von Silva, Goretti, Correia, Alexandra, Rachão, Susana, Nunes, Alcina, Vieira, Elvira, Santos, Sónia, Soares, Luís, Fonseca, Manuel, Ferreira, Fernanda A., Veloso, Cláudia Miranda, Carrança, Paulo, Fernandes, Paula Odete

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R&D tax incentives and innovation: unveiling the mechanisms behind innovation capacity von Walter, Cicero Eduardo, Au-Yong-Oliveira, Manuel, Miranda Veloso, Cláudia, Polónia, Daniel Ferreira

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Assessment of the quality of the service perceived in specific contexts of management of a family business von Igreja, Carla Martins, Sousa, Bruno Barbosa, Silva, Tiago, Veloso, Cláudia Miranda

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Measuring the Degree of Academic Satisfaction: The Case of a Brazilian National Institute von Walter, Cicero Eduardo, Miranda Veloso, Cláudia, Au-Yong-Oliveira, Manuel

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The dark side of the brand and brand hate: a review and future research agenda von Walter, Cícero, Vale, Vera Teixeira, Au-Yong-Oliveira, Manuel, Veloso, Cláudia M., Sousa, Bruno Miguel

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Drivers of innovation capacity and consequences for open innovation von Walter, Cicero Eduardo, Polónia, Daniel Ferreira, Au-Yong-Oliveira, Manuel, Veloso, Cláudia Miranda, Leite, Rafael Ângelo Santos, Gomes, Iracema Machado de Aragão

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Encouraging consumer loyalty: the role of family business in hospitality von Veloso, Cláudia Miranda, Magalhães, Daniela, Sousa, Bruno Barbosa, Walter, Cicero Eduardo, Valeri, Marco

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Meassevuring E-Service Quality, Satisfaction and Loyalty of Customer in the Online Channel of the Modern Retail von Miranda Veloso, Cláudia, Magueta, Daniel, Barbosa Sousa, Bruno, Carvalho, José Luís

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Validation of a measurement scale of service quality, image, customer satisfaction and loyalty in traditional trade von Monte, Ana Paula, Veloso, Cláudia Miranda

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Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade von Veloso, Cláudia M., Monte, Ana Paula

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Spatial and Temporal Concentration of Tourism Supply and Demand in Northern Portugal. Application of the Herfindahl-Hirschman Index von Fernandes, Paula Odete, Nunes, Alcina, Veloso, Cláudia M., Santos, Eleonora, Ferreira, Fernanda A., Fonseca, Manuel José

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The Use of Mobile Technology in Outdoor Tourism: A Systematic Review von Borges Scalabrini, Elaine Cristina, Correia, Alexandra I., Nunes, Alcina, Veloso, Cláudia M., Vieira, Elvira, Ferreira, Fernanda A., Silva, Goretti, Fonseca, Manuel José, Carrança, Paulo, Santos, Sónia, Fernandes, Paula Odete

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MEDINDO O GRAU DE INOVAÇÃO NAS MICRO E PEQUENAS EMPRESAS NO NORDESTE DO BRASIL von Walter, Cicero Eduardo, Veloso, Cláudia Miranda, Fernandes, Paula Odete

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THE EFFECT OF SOCIODEMOGRAPHIC, LABOUR, AND ORGANIZATIONAL FACTORS ON EMOTIONAL INTELLIGENCE, INTERNAL MARKETING, JOB SATISFACTION AND LIFE SATISFACTION OF PROFESSIONALS IN PORTUGA... von Serafim, Ana Luísa, Veloso, Cláudia Miranda, Rivera-Navarro, Jesús, Tadeu, Pedro

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Socio-emotional skills in the context of the Covid-19 Pandemic von Serafim, Ana Luísa, Veloso, Cláudia Miranda, Fernandes, Sara Veiga, Rivera-Navarro, Jesús

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