Relationship marketing orientation: scale development and cross-cultural validation von Sin, Leo Y.M., Tse, Alan C.B., Yau, Oliver H.M., Chow, Raymond P.M., Lee, Jenny S.Y., Lau, Lorett B.Y.

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Developing a scale for stakeholder orientation von Yau, Oliver H.M, Chow, Raymond P.M, Sin, Leo Y.M, Tse, Alan C.B, Luk, C.L, Lee, Jenny S.Y

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CRM: conceptualization and scale development von Sin, Leo Y.M, Tse, Alan C.B, Yim, Frederick H.K

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The effect of relationship marketing orientation on business performance in a service-oriented economy von Sin, Leo Y.M, Tse, Alan C.B, Yau, Oliver H.M, Lee, Jenny S.Y, Chow, Raymond

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How much more are consumers willing to pay for a higher level of service? A preliminary survey von Tse, Alan C.B

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An analysis of the relationship between market orientation and business performance in the hotel industry von Sin, Leo Y.M., Tse, Alan C.B., Heung, Vincent C.S., Yim, Frederick H.K.

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Market Orientation, Relationship Marketing Orientation, and Business Performance: The Moderating Effects of Economic Ideology and Industry Type von Sin, Leo Y. M., Tse, Alan C. B., Yau, Oliver H. M., Chow, Raymond P. M., Lee, Jenny S. Y.

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A firm's role in the marketplace and the relative importance of market orientation and relationship marketing orientation von Tse, Alan C.B, Sin, Leo Y.M, Yau, Oliver H.M, Lee, Jenny S.Y, Chow, Raymond

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Stakeholder Orientation and Business Performance: The Case of Service Companies in China von Luk, Chung-Leung, Yau, Oliver H. M., Tse, Alan C. B., Sin, Leo Y. M., Chow, Raymond P. M.

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Market orientation and business performance in a Chinese business environment von Tse, Alan C.B, Sin, Leo Y.M, Yau, Oliver H.M, Lee, Jenny S.Y, Chow, Raymond

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Relationship marketing the Chinese way von Yau, Oliver H.M, Lee, Jenny S.Y, Chow, Raymond P.M, Sin, Leo Y.M, Tse, Alan C.B

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The Effects of Social Capital and Organizational Innovativeness in Different Institutional Contexts von Luk, Chung-Leung, Yau, Oliver H. M., Sin, Leo Y. M., Tse, Alan C. B., Chow, Raymond P. M., Lee, Jenny S. Y.

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Crisis management and recovery: how restaurants in Hong Kong responded to SARS von Tse, Alan C.B., So, Stella, Sin, Leo

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Impermanence Mindset and Market-Focused Dynamic Capability von Tian, Vane Ing, Au, Alan K. M., Tse, Alan C. B

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Is relationship marketing for everyone? von Yau, Oliver H.M, McFetridge, Peter R, Chow, Raymond P.M, Lee, Jenny S.Y, Sin, Leo Y.M, Tse, Alan C.B

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Jun-zi orientation: unique aspects of Asian business practices von Tian, Vane-Ing, Tse, Alan C. B., Powpaka, Samart

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The Effects of Attitudinal and Demographic Factors on Intention to Buy Pirated CDs: The Case of Chinese Consumers von Kwong, Kenneth K., Yau, Oliver H. M., Lee, Jenny S. Y., Sin, Leo Y. M., Tse, Alan C. B.

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Market orientation and business performance von Sin, Leo Y.M, Tse, Alan C.B, Yau, Oliver H.M, Chow, Raymond, Lee, Jenny S.Y

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Do Traditional Chinese Cultural Values Nourish a Market for Pirated CDs? von Wan, Wendy W. N., Luk, Chung-Leung, Yau, Oliver H. M., Tse, Alan C. B., Sin, Leo Y. M., Kwong, Kenneth K., Chow, Raymond P. M.

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MARKET ORIENTATION AND PERFORMANCE OF LARGE PROPERTY COMPANIES IN HONG KONG von Tse, Alan C.B

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