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  1. 1
    Understanding service quality in the new public sector: An exploration of relationships in the process of funding social housing

    Understanding service quality in the new public sector: An exploration of relationships in the process of funding social housing von Williams, Christine S, Saunders, Mark N K, Staughton, Roy V W


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  2. 2
    Understanding service quality in the new public sector

    Understanding service quality in the new public sector von Williams, Christine S, Saunders, Mark N.K, Staughton, Roy V.W


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  3. 3
    Towards a Simple, Visual Representation of Fit in Service Organizations: The Contribution of the Service Template

    Towards a Simple, Visual Representation of Fit in Service Organizations: The Contribution of the Service Template von Staughton, Roy V.W., Williams, Christine S.


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    Towards a Simple, Visual Representation of Fit in Service OrganizationsThe Contribution of the Service Template

    Towards a Simple, Visual Representation of Fit in Service OrganizationsThe Contribution of the Service Template von Staughton, Roy V.W., Williams, Christine S.


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