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  1. 1
    Customer defection due to service elimination and post-elimination customer behavior: An empirical investigation in telecommunications

    Customer defection due to service elimination and post-elimination customer behavior: An empirical investigation in telecommunications von Somosi, Agnes, Stiassny, Alfred, Kolos, Krisztina, Warlop, Luk


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  2. 2
    Marketing performance assessment and accountability: Process and outcomes

    Marketing performance assessment and accountability: Process and outcomes von Morgan, Neil A., Jayachandran, Satish, Hulland, John, Kumar, Binay, Katsikeas, Costas, Somosi, Agnes


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  3. 3
    Customer defection due to service elimination and post-elimination customer behavior: An empirical investigation in telecommunications

    Customer defection due to service elimination and post-elimination customer behavior: An empirical investigation in telecommunications von Somosi, Agnes, Stiassny, Alfred, Kolos, Krisztina, Warlop, Luk


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  4. 4
    Customer defection due to service elimination and post-elimination customer behavior: An empirical investigation in telecommunications

    Customer defection due to service elimination and post-elimination customer behavior: An empirical investigation in telecommunications von Somosi, Agnes, Stiassny, Alfred, Kolos, Krisztina, Warlop, Luk

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  5. 5
    A szolgáltatáskutatás tendenciái Magyarországon 1992-2016 között

    A szolgáltatáskutatás tendenciái Magyarországon 1992-2016 között von Ágnes Somosi, Krisztina Kolos

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