Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance von Rapp, Adam, Baker, Thomas L., Bachrach, Daniel G., Ogilvie, Jessica, Beitelspacher, Lauren Skinner

Volltext

Understanding the long-term implications of retailer returns in business-to-business relationships von Beitelspacher, Lauren Skinner, Baker, Thomas L., Rapp, Adam, Grewal, Dhruv

Volltext

Exploring a new perspective on service efficiency: service culture in retail organizations von Skinner Beitelspacher, Lauren, Glenn Richey, R, Reynolds, Kristy E

Volltext

Experiential Learning of Information Systems in Functional Contexts: The Digital Brand Strategy Project von Shankaranarayanan, G., Stoddard, Donna, Gilleran, Ruth, Beitelspacher, Lauren Skinner, Bravo, Sandra

Volltext

Retail service-based operant resources and market performance von Skinner Beitelspacher, Lauren, Tokman, Mert, Adams, Frank G., Glenn Richey, R.

Volltext

In-Store Mobile Phone Use and Customer Shopping Behavior: Evidence from the Field von Grewal, Dhruv, Ahlbom, Carl-Philip, Beitelspacher, Lauren, Noble, Stephanie M., Nordfält, Jens

Volltext

Understanding social media effects across seller, retailer, and consumer interactions von Rapp, Adam, Beitelspacher, Lauren Skinner, Grewal, Dhruv, Hughes, Douglas E.

Volltext

“Let's make a deal:” Price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies von Holmes, Yvette M., Beitelspacher, Lauren Skinner, Hochstein, Bryan, Bolander, Willy

Volltext

Better marketing for female marketers: Gendered language in the Forbes CMO list von Getchell, Kristen M., Beitelspacher, Lauren Skinner

Volltext

Supply chain networks and service-dominant logic: suggestions for future research von Tokman, Mert, Beitelspacher, Lauren S.

Volltext

Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability von Trainor, Kevin J., Rapp, Adam, Beitelspacher, Lauren Skinner, Schillewaert, Niels

Volltext

Integrating Corporate Social Responsibility Awareness Into a Retail Management Course von Beitelspacher, Lauren, Rodgers, Vikki L

Volltext

The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination von Rapp, Adam, Beitelspacher, Lauren Skinner, Schillewaert, Niels, Baker, Thomas L.

Volltext

You Don't Always Get What You Want, and You Don't Always Want What You Get: An Examination of Control-Desire for Control Congruence in Transactional Relationships von Mullins, Ryan R, Bachrach, Daniel G, Rapp, Adam A, Grewal, Dhruv, Beitelspacher, Lauren Skinner

Volltext

Antecedents and consequences of consumers' comparative value assessments across the relationship life cycle von Hansen, John D., Beitelspacher, Lauren Skinner, Deitz, George D.

Volltext

Creating a culture of confidence: An interview with Sheryl Adkins-Green, CMO of Mary Kay Inc von Crittenden, Victoria L., Beitelspacher, Lauren

Volltext

Exploring Consumer Privacy Concerns and RFID Technology: The Impact of Fear Appeals on Consumer Behaviors von Beitelspacher, Lauren Skinner, Hansen, John D., Johnston, Allen C., Deitz, George D.

Volltext

Co-creating “The Deal.” How Salesperson Negotiation Strategies and Customer Persuasion Knowledge Interact to Determine Price Discounts and Customer Satisfaction: A Structured Abstr... von Holmes, Yvette M., Beitelspacher, Lauren Skinner, Hochstein, Bryan, Bolander, Willy

Volltext