Mapping the context and practice of training, development and HRD in European call centres von Garavan, Thomas N., Wilson, John P., Cross, Christine, Carbery, Ronan, Sieben, Inga, de Grip, Andries, Strandberg, Christer, Gubbins, Claire, Shanahan, Valerie, Hogan, Carole, McCracken, Martin, Heaton, Norma

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Increasing the efficiency of study selection for systematic reviews using prioritization tools and a single-screening approach von Waffenschmidt, Siw, Sieben, Wiebke, Jakubeit, Thomas, Knelangen, Marco, Overesch, Inga, Bühn, Stefanie, Pieper, Dawid, Skoetz, Nicole, Hausner, Elke

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Effective study selection using text mining or a single-screening approach: a study protocol von Waffenschmidt, Siw, Hausner, Elke, Sieben, Wiebke, Jaschinski, Thomas, Knelangen, Marco, Overesch, Inga

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