Service production process: implications for service productivity von Agya Yalley, Andrews, Singh Sekhon, Harjit

Volltext

Role of trusting beliefs in predicting purchase intentions von Sahi, Gurjeet Kaur, Sekhon, Harjit Singh, Quareshi, Tahira Khanam

Volltext

Building trust by signaling trustworthiness in service retail von Kharouf, Husni, Lund, Donald J, Sekhon, Harjit Singh

Volltext

Perceptions of fairness in financial services: an analysis of distribution channels von Sekhon, Harjit Singh, Roy, Sanjit Kumar, Devlin, James

Volltext

Service excellence in UK retail banking: customers’ perspectives of the important antecedents von Sekhon, Harjit Singh, Al-Eisawi, Dima, Roy, Sanjit Kumar, Pritchard, Adrian

Volltext

Analyzing Customers' Switching Intentions in the Telecom Sector von Kaur Sahi, Gurjeet, Sambyal, Ritika, Sekhon, Harjit Singh

Volltext

A cross-country study of service productivity von Sekhon, Harjit, Yalley, Andrews Agya, Roy, Sanjit Kumar, Shergill, Gurvinder Singh

Volltext

Exploring Customers’ Motives to Engage in Value Co-creation: An Abstract von Roy, Sanjit K., Singh, Gaganpreet, Sekhon, Harjit

Volltext