Frontline employees’ collaboration in industrial service innovation: routes of co-creation’s effects on new service performance von Santos-Vijande, María Leticia, López-Sánchez, José Ángel, Rudd, John

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Unlocking the flow experience in apps: Fostering long‐term adoption for sustainable healthcare systems von Gómez‐Rico, Mar, Santos‐Vijande, María Leticia, Molina‐Collado, Arturo, Bilgihan, Anil

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Role of innovation and architectural marketing capabilities in channelling entrepreneurship into performance von Santos Vijande, María Leticia, López Sánchez, José Ángel, Loredo, Enrique, Rudd, John M, López-Mielgo, Nuria

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An assessment of innovativeness in KIBS: implications on KIBS' co-creation culture, innovation capability, and performance von Leticia Santos-Vijande, María, González-Mieres, Celina, Ángel López-Sánchez, Jose

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How organizational learning affects a firm's flexibility, competitive strategy, and performance von Santos-Vijande, María Leticia, López-Sánchez, José Ángel, Trespalacios, Juan Antonio

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Implementation of ISO-22000 in Spain: obstacles and key benefits von Escanciano, Carmen, Leticia Santos-Vijande, Maria

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Service innovation management in a modern economy: Insights on the interplay between firms’ innovative culture and project-level success factors von Santos-Vijande, María Leticia, López-Sánchez, Jose Ángel, Pascual-Fernández, Primitiva, Rudd, John M.

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The brand management system and service firm competitiveness von Santos-Vijande, María Leticia, del Río-Lanza, Ana Belén, Suárez-Álvarez, Leticia, Díaz-Martín, Ana María

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An integrated service recovery system (ISRS): Influence on knowledge‐intensive business services performance von Leticia Santos‐Vijande, María, María Díaz‐Martín, Ana, Suárez‐Álvarez, Leticia, Belén del Río‐Lanza, Ana

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Innovativeness and organizational innovation in total quality oriented firms: The moderating role of market turbulence von Santos-Vijande, María Leticia, Álvarez-González, Luis Ignacio

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Organisational learning and value creation in business markets von Ángel López Sánchez, José, Leticia Santos Vijande, María, Trespalacios Gutiérrez, Juan Antonio

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The effects of manufacturer's organizational learning on distributor satisfaction and loyalty in industrial markets von López Sánchez, José Ángel, Santos Vijande, María Leticia, Trespalacios Gutiérrez, Juan Antonio

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Organizational capabilities and institutional pressures in the adoption of circular economy von Castro-Lopez, Adrian, Iglesias, Victor, Santos-Vijande, María Leticia

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TQM's contribution to marketing implementation and firm's competitiveness von Santos-Vijande, María Leticia, Álvarez-González, Luis Ignacio

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Language tourism: The drivers that determine destination choice intention among U.S. students von Gómez, Mar, Imhoff, Brian, Martín-Consuegra, David, Molina, Arturo, Santos-Vijande, María Leticia

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Reasons and constraints to implementing an ISO 22000 food safety management system: Evidence from Spain von Escanciano, Carmen, Santos-Vijande, María Leticia

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Value-creating functions, satisfaction and loyalty in business markets: a categorical variable approach using a robust methodology under structural equation modeling von Sánchez, José Ángel López, Vijande, María Leticia Santos, Gutiérrez, Juan Antonio Trespalacios

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Building user engagement to mhealth apps from a learning perspective: Relationships among functional, emotional and social drivers of user value von Santos-Vijande, María Leticia, Gómez-Rico, Mar, Molina-Collado, Arturo, Davison, Robert M.

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The role of novel instruments of brand communication and brand image in building consumers’ brand preference and intention to visit wineries von Gómez-Rico, Mar, Molina-Collado, Arturo, Santos-Vijande, María Leticia, Molina-Collado, María Victoria, Imhoff, Brian

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Organizational learning and market orientation: interface and effects on performance von Santos-Vijande, María Leticia, Sanzo-Pérez, María José, Álvarez-González, Luis I., Vázquez-Casielles, Rodolfo

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