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  1. 1
    Does people-related total quality management “work” for people? An empirical study of the Sri Lankan apparel industry

    Does people-related total quality management “work” for people? An empirical study of the Sri Lankan apparel industry von Durairatnam, Sakunthala, Chong, Siong Choy, Jusoh, Mazuki, Dharmaratne, Isuri Roche

    Veröffentlicht in TQM journal

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  2. 2
    An Empirical Investigation of Internet Banking Service Quality, Corporate Image and the Impact on Customer Satisfaction; With Special Reference to Sri Lankan Banking Sector

    An Empirical Investigation of Internet Banking Service Quality, Corporate Image and the Impact on Customer Satisfaction; With Special Reference to Sri Lankan Banking Sector von Roche, Isuri Dharmaratne


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