Digital Twin for Math Education: A Study on the Utilization of Games and Gamification for University Mathematics Education von Lee, Jung Yeop, Pyon, Chong Un, Woo, Jiyoung

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Service improvement by business process management using customer complaints in financial service industry von Pyon, Chong Un, Woo, Ji Young, Park, Sang Chan

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Finding research trend of convergence technology based on Korean R&D network von Jin, Jae Hoon, Park, Sang Chan, Pyon, Chong Un

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Experimental validation of an optimal operating window in the Bunsen reaction section of the iodine–sulfur cycle von Yoon, Ho Joon, No, Hee Cheon, Lee, JeongIk, Choi, Jin Young, Pyon, Chong Un

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Decision support system for service quality management using customer knowledge in public service organization von Pyon, Chong Un, Lee, Min Jung, Park, Sang Chan

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Intelligent service quality management system based on analysis and forecast of VOC von Pyon, Chong Un, Woo, Ji Young, Park, Sang Chan

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Strategic exploring of emerging services by visualization of technology-service association for technology-based service providers von Pyon, Chong Un, Park, Sang Chan

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The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry von Pyon, Chong Un, Bae, SungMin, Woo, Ji Young, Park, Sang Chan

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Customer Information Visualization via Customer Map von Woo, Ji Young, Bae, Sung Min, Pyon, Chong Un, Park, Sang Chan

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Visual Mining for Customer Targeting von Woo, Ji Young, Bae, Sung Min, Pyon, Chong Un, Choi, Minn Seok, Park, Sang Chan

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CUSTOMER SATISFACTION INDEX ANALYSIS SYSTEM AND METHOD von PYON, CHONG UN, PARK, SANG CHAN, BAE, SUNG MIN, WOO, JI YOUNG

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METHOD FOR DIAGNOSING THE CUSTOMER SATISFACTION INDEX AND COMPUTER READABLE RECORD MEDIUM ON WHICH A PROGRAM THEREFOR IS RECORDED von KIM, JIN HO, PYON, CHONG UN, SONG, KI JUNG, LEE, MIN JUNG, CHOI, SEUNG HYUN, WOO, JI YOUNG, UM, SUNG EUN

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