Comfortable seating: The influence of seating comfort and acoustic comfort on customers’ experience of hospitality in a self-service restaurant von Pijls, Ruth, Galetzka, Mirjam, Groen, Brenda H., Pruyn, Ad T.H.

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Into the light: effects of the presence of cleaning staff on customer experience von Vos, Martijn C, Sauren, Jessica, Knoop, Olaf, Galetzka, Mirjam, Mobach, Mark P, Pruyn, Ad T.H

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Cleanliness unravelled: a review and integration of literature von Vos, Martijn C, Galetzka, Mirjam, Mobach, Mark P, van Hagen, Mark, Pruyn, Ad T.H

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It takes time to tango: The relative importance of values versus traits in consumer brand relationships von Voorn, Ronald J.J., Veen, Gerrita, Rompay, Thomas J.L., Pruyn, Ad T.H.

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Measuring the experience of hospitality: Scale development and validation von Pijls, Ruth, Groen, Brenda H., Galetzka, Mirjam, Pruyn, Ad T.H.

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Come in please: a virtual reality study on entrance design factors influencing the experience of hospitality von Pijls, Ruth, Galetzka, Mirjam, Groen, Brenda H., Pruyn, Ad T.H.

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Measuring perceived cleanliness in service environments: Scale development and validation von Vos, Martijn C., Galetzka, Mirjam, Mobach, Mark P., van Hagen, Mark, Pruyn, Ad T.H.

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When Visual Product Features Speak the Same Language: Effects of Shape-Typeface Congruence on Brand Perception and Price Expectations von van Rompay, Thomas J. L., Pruyn, Ad T. H.

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With or without you: Interactive effects of retail density and need for affiliation on shopping pleasure and spending von van Rompay, Thomas J.L., Krooshoop, Janna, Verhoeven, Joost W.M., Pruyn, Ad T.H.

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Human and spatial dimensions of retail density: Revisiting the role of perceived control von Rompay, Thomas J. L. van, Galetzka, Mirjam, Pruyn, Ad T. H., Garcia, Jaime Moreno

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Exploring cleanliness in the Dutch facilities management industry: a Delphi approach von Vos, Martijn C., Galetzka, Mirjam, Mobach, Mark P., Van Hagen, Mark, Pruyn, Ad T.H.

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Symbolic Meaning Integration in Design and its Influence on Product and Brand Evaluation von L. van Rompay, Thomas J, H. Pruyn, Ad T, Tieke, Peter

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The price facade: Symbolic and behavioral price cues in service environments von Verhoeven, Joost W.M., van Rompay, Thomas J.L., Pruyn, Ad T.H.

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Influencing Customer Experience by Activating Relationship Norms von Pol, Harald, Galetzka, Mirjam, Pruyn, Ad T. H.

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The Importance of Values for Brand Purchase: A Managerial Contribution: An Abstract von Voorn, Ronald, van der Veen, Gerrita, van Rompay, Thomas J. L., Hegner, Sabrina M., Pruyn, Ad T. H.

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