The impact of travel time reliability and perceived service quality on airport ground access mode choice von Tam, Mei-ling, Lam, William H. K, Lo, Hing-po

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Customer tradeoffs between key determinants of SME banking loyalty von Lam, Regan, Burton, Suzan, Lo, Hing-Po

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The effect of bidding success in construction bidding von Lan Oo, Bee, Lo, Hing-Po, Teck-Heng Lim, Benson

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Customer‐focused performance and the dynamic model for competence building and leveraging: A resource‐based view von Wang, Yonggui, Lo, Hing-Po

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An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry von Wang, Yonggui, Lo, Hing-Po, Yang, Yongheng

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Simultaneous estimation of an origin–destination matrix and link choice proportions using traffic counts von Lo, Hing-Po, Chan, Chi-Pak

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Collective learning, collective knowledge and learning networks in construction von Fu, Wai-Ki, Lo, Hing-Po, Drew, Derek S.

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An integrated framework for customer value and customer-relationship-management performance: a customer-based perspective from China von Wang, Yonggui, Po Lo, Hing, Chi, Renyong, Yang, Yongheng

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Modelling contractors' mark-up behaviour in different construction markets von Lan Oo, Bee, Drew, Derek, Lo, Hing-Po

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A comparison of contractors’ decision to bid behaviour according to different market environments von Oo, Bee-Lan, Drew, Derek S., Lo, Hing-Po

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Modeling the Heterogeneity in Contractors’ Mark-Up Behavior von Oo, Bee-Lan, Drew, Derek S, Lo, Hing-Po

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The constituents of core competencies and firm performance: evidence from high-technology firms in china von Wang, Yonggui, Lo, Hing-Po, Yang, Yongheng

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Heterogeneous Approach to Modeling Contractors' Decision-to-Bid Strategies von Oo, Bee-Lan, Drew, Derek S, Lo, Hing-Po

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Lifestyle classifications with and without activity-travel patterns von Lin, Hong-Zhi, Lo, Hing-Po, Chen, Xiao-Jian

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CUSTOMER-FOCUSED PERFORMANCE AND ITS KEY RESOURCE-BASED DETERMINANTS: AN INTEGRATED FRAMEWORK von Wang, Yonggui, Lo, Hing-Po

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Optimal Strategy Modeling for Price-Time Biparameter Construction Bidding von Wu, Ming-Lu, Lo, Hing-Po

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Comparing Contractors' Decision to Bid in Different Market Environments von Oo, Bee-Lan, Drew, Derek, Lo, Hing-Po

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The Roles of Brand Equity and Corporate Reputation in CRM: A Chinese Study von Wang, Yonggui, Kandampully, Jay A, Lo, Hing-Po, Shi, Guicheng

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Multi-level competition and the integrated hierarchical model of competitive advantages in turbulent environments: a resource-based view von Yonggui, Wang, Lo, Hing-Po

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Television Audience Satisfaction: Antecedents and Consequences von Lu, Xiaoling, Lo, Hing-Po

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