Are you there? Reflections on presence server architectures von Friedlander, Jay, Loganathan, Karthic, Murphy, Ransom, Pattabhiraman, Ramesh V., Vemuri, Kumar V.

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Enhanced active phone book services: Blended lifestyle services made real von Pattabhiraman, Ramesh, Unmehopa, Musa, Vemuri, Kumar

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Management of Virtual CPES von CAREY TIMOTHY, PATTABHIRAMAN RAMESH

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Tag-based performance framework for contact center von Ryabchun, Andriy Vladimirovich, Eisner, Josef Eric, Pattabhiraman, Ramesh V, Chauhan, Geeta

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Method and apparatus for imposing preferences on broadcast/multicast service von Sharma, Ranjan, Pattabhiraman, Ramesh

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Method and apparatus for imposing preferences on broadcast/multicast service von PATTABHIRAMAN RAMESH, SHARMA RANJAN

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eSAE: A rapid service creation environment for next-generation Services: The Internet von LUI, Anthony, PATTABHIRAMAN, Ramesh, SUBRAMANIAN, Srinath, TADICHERLA, Prasad

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System and Method for Providing Multimedia Content During an Event von PATTABHIRAMAN RAMESH, SHARMA RANJAN

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METHOD AND APPARATUS FOR IMPOSING PREFERENCES ON BROADCAST/MULTICAST SERVICE von PATTABHIRAMAN RAMESH, SHARMA RANJAN

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System for interacting with a web visitor von Scott, Mark, Barnes, Derek, Ryabchun, Andrey V, Pattabhiraman, Ramesh V, Barnett, James H

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eSAE: A rapid service creation environment for next-generation services von Lui, Anthony, Pattabhiraman, Ramesh, Subramanian, Srinath, Tadicherla, Prasad

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TAG-BASED PERFORMANCE FRAMEWORK FOR CONTACT CENTER von Chauhan Geeta, Pattabhiraman Ramesh V, Eisner Josef Eric, Ryabchun Andriy Vladimirovich

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Tag-based performance framework for contact center von Chauhan Geeta, Pattabhiraman Ramesh V, Eisner Josef Eric, Ryabchun Andriy Vladimirovich

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SYSTEM FOR INTERACTING WITH A WEB VISITOR von Pattabhiraman Ramesh V, Barnes Derek, Scott Mark, Barnett James H, Ryabchun Andrey V

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System for interacting with a web visitor von Pattabhiraman Ramesh V, Barnes Derek, Scott Mark, Ryabchun Andrey, Barnett James

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Heartbeat distribution that facilitates recovery in the event of a server failure during a user dialog von Pattabhiraman, Ramesh V, Vemuri, Kumar V

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Heartbeat distribution that facilitates recovery in the event of a server failure during a user dialog von VEMURI KUMAR V, PATTABHIRAMAN RAMESH V

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TAG-BASED PERFORMANCE FRAMEWORK FOR CONTACT CENTER von RYABCHUN, ANDREY VLADIMIROVICH, CHAUHAN, GEETA, EISNER, JOSEF ERIC, PATTABHIRAMAN, RAMESH V

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TAG-BASED PERFORMANCE FRAMEWORK FOR CONTACT CENTER von RYABCHUN ANDREY VLADIMIROVICH, PATTABHIRAMAN RAMESH V, EISNER JOSEF ERIC, CHAUHAN GEETA

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Presence server for discrete time updates von VEMURI KUMAR V, PATTABHIRAMAN RAMESH V

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