“Pre-topsurgery, the body scanning machine would most likely error:” Transgender and gender nonconforming travel and tourism experiences von Olson, Eric D., Reddy-Best, Kelly

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Company Response to Negative Online Reviews: The Effects of Procedural Justice, Interactional Justice, and Social Presence von Olson, Eric D., Ro, Heejung

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Transformation of Consumer Expectations for Well-Being in Hospitality: A Systems Framework von Zhang, Lu, Wei, Wei, Yu, Heyao (Chandler), Sharma, Amit, Olson, Eric D.

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Consumers’ perceived effectiveness of COVID-19 mitigation strategies in restaurants: What went well and what could we do better? von Xu, Yang, Singh, Smita, Olson, Eric D., Jeong, EunHa (Lena)

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The effects of social justice and stigma-consciousness on gay customers' service recovery evaluation von Ro, Heejung, Olson, Eric D.

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An exploratory study of gay travelers: socio-demographic analysis von Ro, Heejung, Olson, Eric D, Choi, Youngsoo

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Needs-Based Training and Online Resource for Managers of Rural Festivals, Fairs, and Events von Olson, Eric D, Rajagopal, Lakshman

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The Impact of Religious Freedom Laws on Destination Image von Olson, Eric D., Park, Heeyle (Jason)

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The Analysis of Health Care Coverage through Transition Matrices Using a One Factor Model von Olson, Eric D., Anderson, Billie S., Hardin, J. Michael

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Marketing Mechanisms Used for Summer Food Service Programs von Olson, Eric D., Arendt, Susan W., FitzPatrick, E., Hauser, Sonya, Rainville, Alice Jo, Rice, Beth, Lewis, Kristi L.

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Gay and lesbian customers’ perceived discrimination and identity management von Ro, Heejung, Olson, Eric D.

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Creating a Hospitality LGBTQ+ Health Care Clinic von Olson, Eric D., Olson, Jeffrey

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Investigating the effect of message framing on event attendees’ engagement with advertisement promoting food waste reduction practices von Zhang, Xingyi, Jeong, EunHa, Olson, Eric D., Evans, Gabrielle

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Bridging Theory and Practice: An Examination of How Event-Tourism Research Aligns With UN Sustainable Development Goals von Jung, Shinyong, Draper, Jason, Malek, Kristin, Padron, Thomas C., Olson, Eric

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How Sweet It Is: The Future of Gay Bars in Hospitality Contexts von Olson, Eric D., Minten, Randy, Maglasang, Ken

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Revenue Diversification for the DSM Book Festival: A Strategy for Financial Stability von Olson, Eric D., Singh, Smita, Murphy, Colleen

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Use of service robots in an event setting: Understanding the role of social presence, eeriness, and identity threat von Singh, Smita, Olson, Eric D., Tsai, Chin-Hsun (Ken)

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Political Events: The 2020 Iowa Caucus von Olson, Eric D., Kedrowski, Karen M.

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Memorial Union Events: Staying Relevant and Sustainable von Snyder, Ashley D., Olson, Eric D.

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False statements and false claims von Halverson, Andrea C, Olson, Eric D

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