Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction von Mano, Haim, Oliver, Richard L.

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Cognitive, Affective, and Attribute Bases of the Satisfaction Response von Oliver, Richard L.

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The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction von Westbrook, Robert A., Oliver, Richard L.

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Affect in Dyadic Negotiation: A Model and Propositions von Barry, Bruce, Oliver, Richard L.

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Whence Consumer Loyalty? von Oliver, Richard L.

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Whence Consumer Loyalty? von Oliver, Richard L.

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Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach von Oliver, Richard L., Swan, John E.

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Price discrimination through online couponing: Impact on likelihood of purchase and profitability von Shor, Mikhael, Oliver, Richard L.

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Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems von Anderson, Erin, Oliver, Richard L.

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Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation von Oliver, Richard L

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Outcome Satisfaction in Negotiation: A Test of Expectancy Disconfirmation von Oliver, Richard L., Balakrishnan, P.V.(Sundar), Barry, Bruce

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Foundational Aspects of Student-Controlled Learning: A Paradigm for Design, Development, and Assessment Appropriate for Web-Based Instruction von Dearholt, Donald W., Alt, Kerry J., Halpin, Regina F., Oliver, Richard L.

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The relationships among consumer satisfaction, involvement, and product performance: A catastrophe theory application von Oliva, Terence A, Oliver, Richard L., Bearden, William O.

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Attribute need fulfillment in product usage satisfaction von Oliver, Richard L.

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A Catastrophe Model for Developing Service Satisfaction Strategies von Oliva, Terence A., Oliver, Richard L., MacMillan, Ian C.

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The role of public and private complaining in satisfaction with problem resolution von BEARDEN, WILLIAM O., OLIVER, RICHARD L.

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Modeling entrepreneurial action choice: from intent through rhetoric to action

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A framework for the formation and structure of consumer expectations: Review and propositions von Oliver, Richard L., Winer, Russell S.

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Imaging and Analyzing in Response to New Product Advertising von Oliver, Richard L., Robertson, Thomas S., Mitchell, Deborah J.

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A simulated annealing methodology for clusterwise linear regression von DESARBO, W. S, OLIVER, R. L, RANGASWAMY, A

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