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Is organizational intervention using Layered Voice Analysis effective in addressing operator mental health in call centers? A randomized controlled trial von Tani, Naomichi, Takao, Yoshihiro, Noro, Sakihito, Fujihara, Hiroaki, Eguchi, Hisashi, Sakai, Kazuki, Ebara, Takeshi
Veröffentlicht in Journal of Occupational Health
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