The role of small-scale independent water providers in urban areas von Albu, Mike, Njiru, Cyrus

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Strategic planning for water utilities in developing countries von Mugabi, Josses, Kayaga, Sam, Njiru, Cyrus

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Utility-small water enterprise partnerships: serving informal urban settlements in Africa von NJIRU, Cyrus

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Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 4 - Sample strategic marketing plan for water services in Mombasa and... von Cyrus Njiru, Kevin Sansom

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Determinants of Customer Decisions to Pay Utility Water Bills Promptly von Mugabi, J, Kayaga, S, Smout, I, Njiru, C

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Managing Water Services in Small Towns: Challenges and Reform Issues for Low-Income Countries von Mugabi, Josses, Njiru, Cyrus

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How small water enterprises can contribute to the Millennium Development Goals: evidence from Dar es Salaam, Nairobi, Khartoum and Accra von Gordon McGranahan, Cyrus Njiru, Mike Albu, Michael Smith, D. Mitlin

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Contracting out water and sanitation services - Vol. 1: Guidance notes for service and management contracts in developing countries von Kevin Sansom, Richard Franceys, Cyrus Njiru, Javier I. Morales-Reyes

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Contracting out water and sanitation services - Vol. 2: Case studies and analysis of service and management contracts in developing countries von Kevin Sansom, Richard Franceys, Javier I. Morales-Reyes, Cyrus Njiru

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Managing Water Services in Small Towns: Challenges and Reform Issues for Low-Income Countries von Mugabi, Josses, Njiru, Cyrus

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Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 2 - Guidance notes for managers von Kevin Sansom, Richard Franceys, Cyrus Njiru, Sam Kayaga, Sue Coates, Srinivas Chary

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Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 3 - PREPP - utility consultation with the urban poor von Sue Coates, Kevin Sansom, Sam Kayaga, Srinivas Chary, A. Narender, Cyrus Njiru

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Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 1 - Guidance for governments' enabling role von Kevin Sansom, Sam Kayaga, Richard Franceys, Cyrus Njiru, Sue Coates, Srinivas Chary

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Restoring sanitation services after an earthquake: field experience in Bam, Iran von Pinera, Jean-François, Reed, Robert A., Njiru, Cyrus

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Managing urban water services through segmentation, service and price differentiation: findings from sub-Saharan Africa von Cyrus Njiru

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Improving water services: utility-small water enterprise partnerships von Cyrus Njiru

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Improving urban water services: public-private partnerships von Cyrus Njiru

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Maximizing the ‘value’ of improved water services in small towns von Josses Mugabi, Cyrus Njiru

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Improving utility management : case study of MWAUWASA, Tanzania von Zephania Mihayo, Cyrus Njiru

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Performance of management contracts in small towns water services von C. Tumusiime, Cyrus Njiru

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