Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges von Kamal, Muhammad Mustafa, Sivarajah, Uthayasankar, Bigdeli, Ali Ziaee, Missi, Farouk, Koliousis, Yannis

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Organisational, technical and data quality factors in CRM adoption — SMEs perspective von Alshawi, Sarmad, Missi, Farouk, Irani, Zahir

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The impact of social media on the performance of microfinance institutions in developing countries: a quantitative approach von Daowd, Ahmad, Kamal, Muhammad Mustafa, Eldabi, Tillal, Hasan, Ruaa, Missi, Farouk, Dey, Bidit Lal

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Why CRM Efforts Fail? A Study of the Impact of Data Quality and Data Integration von Missi, F., Alshawi, S., Fitzgerald, G.

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Healthcare information management: the integration of patients' data von Alshawi, Sarmad, Missi, Farouk, Eldabi, Tillal

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Healthcare information managment: The integration of patients' data von Alshawi, Sarmad, Missi, Farouk, Eldabi, Tillal

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