The impacts and success factors of ISO 9001 in education: Experiences from Portuguese vocational schools von Jorge Gamboa, António, Filipe Melão, Nuno

Volltext

Service robots in the hospitality industry: The case of Henn-na hotel, Japan von Reis, João, Melão, Nuno, Salvadorinho, Juliana, Soares, Bárbara, Rosete, Ana

Volltext

Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry von Reis, João, Amorim, Marlene, Melão, Nuno

Volltext

Digital transformation: A meta-review and guidelines for future research von Reis, João, Melão, Nuno

Volltext

Digital Transformation: A Literature Review and Guidelines for Future Research von Reis, João, Amorim, Marlene, Melão, Nuno, Matos, Patrícia

Volltext

Impact of Artificial Intelligence Research on Politics of the European Union Member States: The Case Study of Portugal von Reis, Joao, Santo, Paula, Melao, Nuno

Volltext

The Role of Industry 4.0 and BPMN in the Arise of Condition-Based and Predictive Maintenance: A Case Study in the Automotive Industry von Fernandes, Jorge, Reis, Joao, Melao, Nuno, Teixeira, Leonor, Amorim, Marlene

Volltext

Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services von Melão, Nuno Filipe, Maria Guia, Sara, Amorim, Marlene

Volltext

Motivations and benefits of quality management systems in social services: mediation of the implementation process von Marimon, Frederic, Melão, Nuno, Bastida, Ramon

Volltext

Social networks in personnel selection: profile features analyzed and issues faced by hiring professionals von Melão, Nuno, Reis, João

Volltext

The implementation of the balanced scorecard in a school district: Lessons learned from an action research study von Pereira, Maria Manuela, Malão, Nuno Filipe

Volltext

Quality management systems in European social service organizations: A survey of EQUASS Assurance pioneer adopters von Melão, Nuno Filipe, Amorim, Marlene, Marimon, Frederic, Alegre, Inés

Volltext

Selecting talent using social networks: A mixed-methods study von Melão, Nuno, Reis, João

Volltext

Exploring the impacts of ISO 9001 on small- and medium-sized social service institutions: a multiple case study von Melão, Nuno Filipe, Guia, Sara Maria

Volltext

Servitization in Digital Age: A Systematic Literature Review von Leocádio, Diogo, Guedes, Leonel, Oliveira, José, Reis, João, Melão, Nuno

Volltext

Quintuple Helix Innovation Model for the European Union Defense Industry—An Empirical Research von Reis, João, Rosado, David Pascoal, Ribeiro, Diogo Freitas, Melão, Nuno

Volltext

Artificial Intelligence Research and Its Contributions to the European Union’s Political Governance: Comparative Study between Member States von Reis, João, Santo, Paula, Melão, Nuno

Volltext

High-Tech Defense Industries: Developing Autonomous Intelligent Systems von Reis, Joao, Cohen, Yuval, Melao, Nuno, Costa, Joana, Jorge, Diana

Volltext

Assessing a quality model for the social sector: an empirical study of the EQUASS model von Melão, Nuno, Bastida, Ramon, Marimon, Frederic

Volltext

Service failure and recovery in technology-based business networks von Reis, João, Amorim, Marlene, Melão, Nuno

Volltext