Sustaining total quality management: what are the key issues? von Dale, B.G, Boaden, R.J, Wilcox, M, McQuater, R.E

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New product design and development: a generic model von Peters, A.J, Rooney, E.M, Rogerson, J.H, McQuater, R.E, Spring, M, Dale, B.G

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Using quality tools and techniques successfully von McQuater, R.E, Scurr, C.H, Dale, B.G, Hillman, P.G

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The management and organisational context of new product development: Diagnosis and self-assessment von McQuater, R.E., Peters, A.J., Dale, B.G., Spring, M., Rogerson, J.H., Rooney, E.M.

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Sustaining total quality management what are the key issues von Dale, B.G., Boaden, R.J., Wilcox, M., McQuater, R.E.

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