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ARL instruction librarians and the one-box: a follow-up study
Veröffentlicht in Reference services review
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Telephone Calls Received at an Academic Library's Reference Desk: A New Analysis
Veröffentlicht in The Reference librarian
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Telephone Calls Received at an Academic Library's Reference Desk : A New Analysis
Veröffentlicht in The Reference librarian
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"Ask a Librarian" Pages as Reference Gateways to Academic Libraries
Veröffentlicht in The Reference librarian
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Cataloging Efficiency and Effectiveness
Veröffentlicht in Library resources & technical services
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