The airing of grievances: A look at complaint behavior in library reddit von Ming, Yue, Matteson, Miriam L.

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The relationship between work conditions and perceptions of organizational justice among library employees von Matteson, Miriam L., Ming, Yue, Silva, David E.

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The Whole Student: Cognition, Emotion, and Information Literacy von Matteson, Miriam L

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Reddit use in the LIS community von Ming, Yue, Matteson, Miriam L., Sun, Jingchen

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Unique or ubiquitous: information literacy instruction outside academia von Matteson, Miriam L, Gersch, Beate

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Getting Off on the Right Foot: Psychological Contracts, Socialization Theory and Library Student Workers von Matteson, Miriam L., Hankinson, Emily

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In Their Own Words: Stories of Emotional Labor from the Library Workforce von Matteson, Miriam L., Chittock, Sharon, Mease, David

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A Systematic Review of Research on Live Chat Service von Matteson, Miriam L., Salamon, Jennifer, Brewster, Lindy

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Information literacy instruction in public libraries von Matteson, Miriam Louise, Gersch, Beate

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The Relationship Between Trait Affect and Job Attitudes in Library Employees von Matteson, Miriam L., Kennedy, Sean

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Emotion in the Library Workplace von Hines, Samantha Schmehl, Matteson, Miriam

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A study of emotional labor in librarianship von Matteson, Miriam L., Miller, Shelly S.

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Emotional labor in librarianship: A research agenda von Matteson, Miriam L., Miller, Shelly S.

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Continuing education in library management: challenges and opportunities von Matteson, Miriam L., Schlueter, Elizabeth, Hidy, Morgan

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Exploring the effects of informal feedback on organizational outcomes in academic libraries von Kennedy, Sean P., Matteson, Miriam L., Ming, Yue

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An exploration of feedback orientation in library workers von Kennedy, Sean P., Matteson, Miriam L., Ming, Yue

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Information Literacy in the Age of Machines that Learn: Desiderata for Machines that Teach von Smith, Catherine L., Matteson, Miriam L.

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A Primer on Emotions in the Workplace

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From good to great managers von Matteson, Miriam Louise, Musser, Susan, Allen, Elizabeth

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Using Civility in the Form of Mindful Speech and Action to Cultivate Empathy among Library Employees

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